SimpliSafe’s home security system can be compromised by a $2 wireless emitter (2024)

SimpliSafe’s latest home security system can apparently be fooled by an affordable wireless emitter that mimics the frequency of its door and window contact sensors. The YouTube channel LockPickingLawyer posted a video demonstrating how it can be done, and, unfortunately, it looks very easy to do — as easy as pressing a button to make sure an alarm won’t go off when someone breaks into a house.

The host explains that SimpliSafe’s sensors communicate with the base on the 433.92MHz frequency, which is very popular among other consumer electronics, like garage door openers, baby monitors, and more. Most of those products aren’t powerful enough to interfere with SimpliSafe’s system, but a $2 emitter apparently is.

When one of these sensors is normally tripped, the system will initiate the alarm process. But as the video demonstrates, a powerful-enough emitter can block out that process, meaning that the base won’t receive a signal when, say, pushing open a door. It seems like this cheap, easy-to-acquire device is powerful enough to override what the sensor is communicating to the base.

SimpliSafe disputes that the device is vulnerable, telling The Verge that its base station isn’t actually fooled when the sensors are overwhelmed with wireless interference in this way — the company says that they should proactively send an alert to your phone when they detect interference. In fact, SimpliSafe claims the LockPickingLawyer is deliberately showing us an unusual and unlikely scenario where it’s possible to get through with a $2 device.

Here’s the company’s full statement:

The video is misleading, and it doesn’t apply to how security systems work in real life.

As the video demonstrates, SimpliSafe systems are engineered to detect this kind of interference.

In this video, the videomaker finds a precise frequency, signal strength, and orientation of system components in which they can thread the needle of blocking system communication without triggering an alert.

In real life, this is unlikely. Because signal strength degrades unpredictably depending on distance and landscape, it would be very difficult for anyone to hit on the “right” strength without triggering an alert.

In addition, the setup the videomaker demonstrates (in which the sensors, base, keypad and “jammer” are all close together) does not resemble the setup of an actual home.In other words, prior knowledge of the layout of the motion sensors, door sensors and base station in the customers home and a rehearsal of how to move about the home would be necessary to confidently select a strength that will both jam and not be detected.In order for a real bad actor to effectively interfere with the system in this way, they would likely have to already be inside the home and have had ample practice.

We take very seriously anything that might interfere with our mission of keeping every home secure. We have the ability to tune the detection parameters and regularly release security and usability updates, making it increasingly difficult for anyone to use this type of attack.

But speaking to The Verge, the LockPickingLawyer says he didn’t have to tune the $2 device in any way to get it to reliably bypass the alarm system — it did that right out of the box, and though it sometimes triggered an interference notification, it never triggered an alarm.

“The farthest from the base station I tested was about 60 feet (through two walls), and it worked the same as shown in my video,” he writes, when asked about SimpliSafe’s accusation that it wouldn’t work in a real life scenario where the sensors are spread out further apart.

He continues:

SimpliSafe takes issue with the system components being arranged close together during the video.That was a necessity of filmmaking, not a physical limit of the exploit.In my testing, I carried sensors away from the base station to the far reaches of my home, then conducted the same tests with the same device and obtained the same results.If anything, testing at realistic distances showed a more significant problem insofar as the SimpliSafe system was less likely to detect the interference.

SimpliSafe’s other criticism is that someone would need prior knowledge of the system’s arrangement to avoid the detection of interference.The company is attacking a straw man.What is necessary to avoid detection of this exploit was outside the scope of my testing.In fact, my video explicitly notes that SimpliSafe may detect the interference.Detection of interference, however, never triggered an alarm in my testing.It only sent an “alert” that the resident may or may not investigate.As such, my video specifically advised owners of this system to take these alerts seriously regardless of how many prior alerts they’ve received as a result of non-malicious interference. It’s also important to note that if the system owner doesn’t have security cameras with which to investigate, the alert is of very limited usefulness.This is why I recommend the system be used in conjunction with security cameras.

In a response, SimpliSafe told The Verge that “We’re all on the same page that jamming is a technical reality in the wireless space,” suggesting that similar alarm systems from other manufacturers might also be affected.

Google, for one, claims its Nest Secure will actually sound the alarm when it detects jamming. The company gave us this statement:

We have designed Nest Secure with issues such as jamming in mind. For example, if we detect jamming while the system isn’t armed, the Info button will light up to alert the user and they will not be able to arm the system until it is resolved. If Nest Secure is armed and jamming occurs, the siren will sound instantly and the user will also be notified on their phone.

SimpliSafe says it plans to address concerns by 1) fine-tuning its detection algorithms to try to distinguish potential burglars from random interference, and 2) allowing SimpliSafe’s $25-a-month video monitoring service to investigate suspicious interference by checking your home’s cameras — assuming you pay for that service and have cameras installed.

When asked for a statement on whether the contact sensors included in its SmartThings Home Monitoring Kit were susceptible to jamming, Samsung declined to comment. However, SmartThings isn’t billed as a security system and it does not offer a professional monitoring services, like the others. We’re still waiting for comment from other alarm companies, and we will continue to update this post once we hear back.

Update, August 13th at 10:58AM ET: Added that Samsung declined to comment on the matter, as well as details about SimpliSafe’s next steps.

SimpliSafe’s home security system can be compromised by a $2 wireless emitter (2024)

FAQs

Why is SimpliSafe bad? ›

Product reliability has been almost exclusively tied with a negative experience. Customers rarely mention ease of use. Reviewers tend to have poor experiences with service calls. 5,781 people have found the reviews for SimpliSafe on ConsumerAffairs helpful.

Can burglars disable SimpliSafe? ›

Using a keypad and a base station from a SimpliSafe system, and an off-the-shelf microcontroller — all of which cost roughly $250 — Zonenberg demonstrated how easy it is for a burglar to disable the alarm.

What are the weaknesses of SimpliSafe? ›

SimpliSafe offers no support for Zigbee, Z-Wave, IFTTT, or other home automation protocols like some other popular smart home security systems such as Abode's iota. That means little integration with third-party cameras, lights, door locks, or video doorbells.

What is the most hacked home security system? ›

The systems our testers were able to jam are the Abode Iota All-In-One Kit, Cove Home Security System, Eufy 5-Piece Home Alarm Kit, Ring Alarm Security Kit (2nd gen.), and SimpliSafe The Essentials SS3-01.

Can SimpliSafe be trusted? ›

Yes, the company manufactures some of the best equipment on the market. Yes, SimpliSafe offers some of the best monitoring at a price that's lower than ADT and Vivint. The question, though, is whether this system is the right fit for you and your family.

Is SimpliSafe a Chinese company? ›

SimpliSafe is a home security company headquartered in Boston, Massachusetts. The company produces and sells professional home security systems and monitoring services. SimpliSafe, Inc. Boston, Massachusetts, U.S.

Can SimpliSafe listen to conversations? ›

To use 2-way audio with your SimpliCam® and Video Doorbell, press the microphone button in the SimpliSafe® Mobile App while talking and release it to hear what is being said. If you hold the microphone button while someone is speaking to you through the camera, you will not be able to hear them.

What is better than SimpliSafe? ›

Cove, Abode, and Ring are solid alternatives to cover specific areas where SimpliSafe isn't the strongest. Cove offers more affordable equipment and a better customer experience. Abode is the best at smart home compatibility. Ring has stellar cameras with an app that's hard to beat.

What security system do burglars hate? ›

Alarm Systems or Sirens

Burglars hate attention. That's the main reason why burglar alarms and sirens are effective on deterring thieves. Statistics show that 46% of burglars would tend to avoid homes with alarm systems or sirens.

Should I set SimpliSafe away at night? ›

If you instead enable Away mode, your motion sensor and camera will be activated. This is less than ideal for use at night, as it could cause your alarms to trip if anyone in your family gets out of bed and ventures downstairs or into the path of a sensor.

What happens when you unplug SimpliSafe? ›

If it's unplugged or the power goes out, the 24-hour backup battery keeps you covered. With a monitoring plan, it will alert the professional monitoring centre and they will request police dispatch upon video verification.

What happens if Wi-Fi goes down with SimpliSafe? ›

SimpliSafe keeps you protected 24/7!

In the event of a power outage, your SimpliSafe® Base Station is equipped with a backup rechargeable battery supply that will keep your Base Station powered for up to 24 hrs. It also features a cellular module that operates on a cellular network instead of Wi-Fi.

What happens if a burglar destroys the SimpliSafe Base Station? ›

Yes, if an intruder was somehow able to completely destroy the Base Station before the actual alarm signal is sent, then Monitoring would not be able to know that there's an alarm in progress. However, unplugging the Base Station will bypass the countdown and send the alarm signal immediately.

Does SimpliSafe watch your cameras? ›

Your privacy is assured

With end-to-end video encryption, no one can intercept your feed. Monitoring agents can only view your video footage during an active alarm.

Which home security systems cannot be hacked? ›

The best security cameras resistant to hacking include brands like Avigilon and Hanwha, known for their advanced encryption, regular firmware updates, and strong network security features. These cameras provide robust defenses against unauthorized access and data interception.

Should you hide your SimpliSafe Base Station? ›

We also don't recommend placing the Base Station in an enclosed space like a cabinet or closet, as that can impact its communication to other SimpliSafe devices.

Does SimpliSafe have vulnerabilities? ›

SimpliSafe disputes that the device is vulnerable, telling The Verge that its base station isn't actually fooled when the sensors are overwhelmed with wireless interference in this way — the company says that they should proactively send an alert to your phone when they detect interference.

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