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Description
Mercure Grand Jebel Hafeet Al Ain Hotel
Hotel for travellers looking for local and authentic experiences
Hotel for travelers looking for local and authentic experiences. Mercure Grand Jebel Hafeet is a unique mountain oasis resort at the top of historical Jebel Hafeet at the lofty height of 3,000 feet. The hotel features 124 rooms and suites offering ultimate comfort and tranquility in a verdant and spectacular setting with nice view, free of noise & air pollution, family-oriented. Romantic stay for Honeymooners, team-building activities & cool climate during summer.
Al Ain is the second largest city in the Emirate of Abu Dhabi and also known as "The Garden city" as more than 30 gardens and parks are located there. Jebel Hafeet mountain is the highest peak in the country and an important tourist attraction. The summit rises more than 4000 feet (1219 m), and the air on the peak is cooler and fresher than the plain below.
We would like to wish you a very warm welcome in a relaxing atmosphere at Mercure Grand Hotel Jebel Hafeet. Our Team are at your service to make your experience enjoyable and memorable with us. Ahlan wa sahlan!
Ibrahim Oladele, Hotel Manager
Hotel extras
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Swimming Pool with Water Slide
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Free WIFI
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Spa and fitness facilities
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Family rooms
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Private indoor car park
Our accommodation(s)
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Room
Deluxe Room with 1 double bed
- 3 pers. max
- 29 m² / 312 sq ft
- Views: Golf view or Mountain view
- Most of the accommodation: Balcony
- Accessible room
Room
Deluxe Room with 2 single beds
- 3 pers. max
- 29 m² / 312 sq ft
- Views: Golf view or Mountain view
- Most of the accommodation: Balcony
- Accessible room
Room
Superior Room with 1 double bed, Pool side
- 3 pers. max
- 29 m² / 312 sq ft
- Views: City View or Pool side
- Most of the accommodation: Balcony
- Accessible room
Room
Superior Room with 2 single beds Pool side
- 3 pers. max
- 29 m² / 312 sq ft
- Views: City View or Pool side
- Most of the accommodation: Balcony
- Accessible room
Hotel location
Mercure Grand Jebel Hafeet Al Ain Hotel
Jebel Hafeet, P O BOX 24476, P.O.Box 24476
24476AL AIN
United Arab Emirates
GPS:24.077793, 55.768983
Telephone
+971 3 704 6888
Fax +971 3 783 8635
Contact email
Click to copy the email address
Access and transport
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CAMEL RACE TRACK
Racetrack
Access: 10 km / 6.21 mi 15 min drive
AL AIN MALL MOVIE
Cinema district
Access: 15 km / 9.32 mi 30 min drive
OLYMPIC SPORTS CTR
Sports centre
Access: 15 km / 9.32 mi 20 min drive
Wadi Adventure Park
Amusem*nt park
Access: 16 km / 9.942 mi 2 min walk / 20 min drive
HILI FUN CITY PARK
Amusem*nt park
Access: 25 km / 15.54 mi 50 min drive
Al Ain National Museum
Museums
Camel Market
Tourist attraction
Al Jahili Fort
Museums
Jebel Hafit Desert Park
Art and Culture
Al Palace Museum
Museums
Hotel services
Check-in from - Check out up to
On site
- Shuttle
- Restaurant
- Wheelchair accessible
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- Room service
Near the property
- Car park
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EDEN ROCK/ON TERRACE
Eden Rock is a modern Italian outdoor restaurant overlooking Al Ain City. Offering authentic Italian gastronomy, enjoy your favorite pasta or pizza along with the best natural views the emirate has to offer!
LE BELVEDERE
Le Belvedere is located in the hotel's lobby area with a French atmosphere serving a wide variety of cuisine. Whether it is with family or friends, this outlet got you covered from breakfast, lunch and dinner.
ORIENT CAFE
Orient Café is a cosy coffee shop situated beside the main restaurant ideal for casual meetings and socializing over light meals, snacks and desserts with varied selection of teas, coffee, and refreshing soft beverages. Open 24/7.
AL KHYAMA
Non contractual photo
Al Khayma will take you to a tour of the Arabian Peninsula with its wide-range of Arabic dishes that will surely satisfy your taste buds! This is the place to visit for good food and great view of Al Ain City in the night, and while enjoying Shisha. Open
Our guest reviews
Our guest reviews
100% genuine reviews from our guests
Find out more
ALL Rating 4.1/5 330 reviews
TripAdvisor Rating 4.0/5 1,574 reviews
Service is very bad
Customer review rating 2.0/5
Anonymous Families - Confirmed reviews ALL
Over all the stay was good,good location and good facilities, but the room services are not up to the mark, i waited so muchh time to get some water bottles
Filthy Place
Customer review rating 0.5/5
M R. Families - Confirmed reviews ALL
There are millions things wrong with this property. Let’s start rooms, they were probably built a decade ago and our room was filthy and disgusting 🤮 Called housekeeping and they basically said this the best we can do. Asked for a extra towel and housekeeping gave 10 excuses not to give a towel. Attitude of the staff was horrible. You can tell none of them cared about providing services. I can go on and on. The only thing going for this property is that view is spectacular and swimming area is good of you have kids. Stay away if you can but if you must stay have patience because it will be tested. It does look or feel like an Accor property.
Dear Shahid M.,Thank you for taking the time to tell us about your experience at the Mercure Grand Jebel Hafeet Al Ain Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,The Management
This is a well located hotel providing best services. I like the view from room, pool, water rides, restaurants, and other amenities and ambiance.
Customer review rating 5.0/5
Shihab Families - Confirmed reviews ALL
I visted the hotel to give surprise staycation on my wife’s birthday. We really enjoyed the date and the location is on of best in Al Ain for staycation plans coming with beautiful scenic view and comfort stay. We like the buffet food which is very tasty and filled with enough variety. I refer this place for family as the place bring joy for kids and adult.
Dear Shihab B.,We very much appreciate your comments regarding your stay at the Mercure Grand Jebel Hafeet Al Ain Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The Management
Satisfactory
Customer review rating 4.0/5
Mithun Families - Confirmed reviews ALL
Rooms were clean and facilities are good.Price was good was expensive and housekeeping services to be improved
Dear Mithun S.,We very much appreciate your comments regarding your stay at the Mercure Grand Jebel Hafeet Al Ain Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,The Management
Fantastic location
Customer review rating 4.5/5
Samson P. Families - Confirmed reviews ALL
Wonderful
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Web-users rating
Other web-users rate our hotel
- 516 reviews 8.9/10 Location
- 872 reviews 6.3/10 Room
- 694 reviews 6.2/10 Service
- 14 reviews 6.2/10 WiFi
- 340 reviews 4.4/10 Food
- 294 reviews 6.1/10 Pool
- 277 reviews 4.5/10 Vibe
- 239 reviews 5.1/10 Comfort
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