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MSU Denver IT Service Status
Services
Explore the services provided by Information Technology Services.
User Accounts & Access
MSU Denver account and login support; access requests for new employees.
Hardware, Software & Printing
Request hardware and printers; software distribution services for students and employees.
Teaching, Learning & Classrooms
Support for on-campus learning environment and online learning tools.
IT Professional Services
Project management and application development services.
ITS Service Catalog
The ITS Service Catalog provides information about the services ITS provides.
General Support
Please submit a service request if you cannot find the service you need in our Service Catalog.
New to MSU Denver?
Students
Tech Questions? Check out our Student Technology Road Map for helpful information about using technology at MSU Denver for students and parents.
Check Out the Student Tech Road Map
Faculty & Staff
Not sure where to find what you need? Check out our Faculty & Staff Technology Road Map for helpful information about using technology at MSU Denver.
Check Out the Employee Tech Road Map
ITS Knowledge Base
Want to search for the information you need? Visit our Knowledge Base to easily search for articles about specific topics, including FAQs and troubleshooting guides.
News
Stay informed about technology at MSU Denver by reading the latest Technically Speaking articles in the Early Bird:
Microsoft Stream to be updated on SharePoint
Become familiar with changes to the Office 365 Stream app ahead of the new environment coming in May.
Corey Oxenbury
April 24, 2023
Read More
Protect yourself by avoiding these common tax scams
As refund season comes to an end, ITS breaks down ways to ensure that your identity and finances stay safe.
Corey Oxenbury
April 10, 2023
Read More
Microsoft Authenticator app update
Users will see a new, more secure way to login to Office 365 beginning April 13.
Corey Oxenbury
April 3, 2023
Read More
Security Spotlight
As reports of cyberattacks against higher education increase, ITS provides tips and tools to protect the University by securing your devices, your data, and yourself.
Every day, more Metropolitan State University of Denver community members engage digitally with colleagues, businesses, partners, friends, and family. However, the technology that connects us also puts us at risk from digital threats. While cybersecurity used to mean just choosing a good password, today’s digital environment requires greater understanding and awareness from all users.
Learn how to stay protected with helpful security tips.
About ITS
Leadership
The ITS Leadership Team is responsible for the services, infrastructure, and applications that enable and drive MSU Denver’s strategy and goals. Additionally, a comprehensive governance structure comprised of representation from throughout the University provides guidance for ITS to ensure we are meeting the needs of MSU Denver students, faculty, and staff.
Initiatives
ITS continually strives to enhance the experience of MSU Denver’s students, faculty, and staff. To support this goal, ITS regularly undertakes major initiatives to improve the University’s technology services, systems, and standards.
Learn About ITS Leadership Learn About ITS' Initiatives
Visit
Feel free to stop by our Service Desk location for one-on-one assistance.
ITS has offices located on the 4th floor of the Administration Building and the 1st floor of the Jordan Student Success Building. The ITS Service Desk is located in JSSB 130A. ITS also has student computer labs in numerous locations on the Auraria Campus.
Call
Contact the ITS Service Desk at 303-352-7548 if you need assistance. We’re available 24/7 for your convenience, so feel free to call us anytime!
Click
Visit the ITS Client Portal to access the services provided by ITS, including ticketing, knowledge base, project management, and more!
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